Terms of service

These terms are an agreement between Distributor Lanka (distributorlanka.com, "we") and the company that subscribes to the service ("you"). By using Distributor Lanka, you agree to them. If you use it for a company, you confirm you may accept these terms for that company.

Distributor Lanka is an online system for distribution agencies: stock and goods received, truck loading, orders, invoices and bills, payments and reports. We may improve or change features over time; we won't take away something your plan relies on without telling you first.

• Each person should have their own sign-in. Keep passwords private and tell us if you think one has been misused.
• Your company admin manages your company's sign-in accounts and can sign devices out.
• You are responsible for what is done through your company's accounts.

• Your plan sets how many active employees, trucks, branches and devices signed in at the same time you can use. See plans and prices.
• Prices are in Sri Lankan rupees (LKR) and exclude taxes unless we say otherwise.
• We invoice monthly or yearly, as agreed. Invoices are due within 14 days unless your invoice says otherwise.
• If an invoice stays unpaid after we've reminded you, we may suspend the service until it is paid. Your data is kept while the service is suspended.
• You can move to a bigger or smaller plan; the new price applies from your next billing period.

Your company owns its data. You give us permission to store and process it only to provide the service to you. How we handle personal data is explained in our Privacy policy.

You are responsible for the data you enter, including having the right to enter details of your customers and staff. You can ask us for a copy of your data at any time.

Please don't:

• use the service for anything unlawful,
• try to get into another company's data or our systems, or test their security without our written permission,
• overload, copy or resell the service, or
• share sign-ins to get around your plan's limits.

We work to keep Distributor Lanka available and your data backed up, but we can't promise it will never be interrupted, for example during maintenance or problems outside our control. We'll tell you about planned maintenance where we can. Support is available by email at info@distributorlanka.com.

To the extent the law allows, we are not liable for indirect losses such as lost profits, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

You can stop using Distributor Lanka at the end of any billing period. We may end the service if these terms are seriously broken and not put right after notice. When the service ends, you can ask for a copy of your data within 30 days; after that we may delete it.

These terms are governed by the laws of Sri Lanka. We may update them; if a change is important, we'll tell you before it takes effect, and the date at the top of this page shows the latest version.